Privacy Policy

Updated as of April 4th, 2024

In May, 2019, we updated the terms of our privacy policy to comply with the (GDPR) General Data Protection Regulations of the EU.

Our team at GEMFormulas LLC and the Gemstone Therapy Institute (our Company) is dedicated to protecting your privacy. Our privacy policy applies to our websites www.gemstonetherapyinstitute.org, www.gemformulas.com, www.healing-diamonds.org, and www.learngem.org, and our social media platforms (Facebook, YouTube, Instagram, etc.). This privacy policy includes our data collection, processing, and usage.

We will not share, sell, or provide data collected from you with any parties outside of our Company without your express consent.

Your feedback, questions, comments, testimonials, and participation in our website surveys are important to us. It is also important to us that your privacy is protected. Although we reserve the right to publish and edit for clarity and brevity any feedback, questions, or comments you give us, your identity will remain anonymous. If you opt in to our email list, you may opt out at any time. If you opt out, our email provider may not allow you to opt back in with the same email address.

If you have any questions or concerns about our privacy policy, please contact us and we would be more than happy to answer your questions.

By utilizing our services and products, you are consenting to the use of your information as described in our privacy policy.

Use of our Company

As a visitor, customer, client, or student of our Company, you agree to give us certain personal contact information. Our Company stores and manages this information in a customer database, and it is used to support your experience through our websites, manage access to your account, manage order fulfillment, and to contact you about your interests via GEMFormulas LLC or the Gemstone Therapy Institute – this includes newsletters, e-mails, returning phone calls, and answering queries.

Personal contact information is strictly for the use of our Company. We do not share, sell, or rent your information to any party.

If you ask us to no longer contact you, your personal information will be removed from our database.

Security

We take data security very seriously. When making a purchase via our website, you submit sensitive information required to complete the transaction. This includes credit and debit card numbers, account information, billing, shipping, and contact information. This information is transmitted to us in a secure way. To confirm this, look at the beginning of our URL to ensure it starts with a “https” at the top of the web page.

This information is not stored in a database and will have to be provided the next time you do business with us.

Furthermore, this information is protected both online and offline and is not stored by our Company. It is used only for the purposes of purchases, billing, and customer service. Only the minimum number of employees in our customer service department have access to this sensitive information.

If you feel as though your sensitive information or security has been compromised by us, please contact us immediately.

Personal Information

When using our services, we collect information you voluntarily provide including name, username, e-mail address, and address. Additionally, information is collected in applications for employment, company chat rooms or message boards (this includes social media), or when interacting with us in-person or at a live event.

Any information collected from surveys is voluntarily filled out by the visitor.

When you visit our websites, we may collect information about the type of device you use, your IP address, internet browser you are using, session summary, and location information using our computers, phones, and other devices. We may use this information to improve our products and services, build and improve webpages, and create newsletters and social media posts.

Cookies

We utilize cookies to provide and protect our services and to improve our products to personalize services for our customers. You may remove cookies at any time through your web browser’s device settings.

Legal Compliance and Security

If by law, as a result of a legal process, litigation, or from a governmental authority, we are required to disclose personal information, it would only be on good faith that such compliance is absolutely necessary. We would continue to enforce our terms and conditions, as well as our privacy policy.

Third-Party Websites

Our products and services may contain links that bring you to third-websites (for example: YouTube, Vimeo, Zoom, etc.). We are not responsible for the privacy policies of third-party companies or their products.

Children

We do not collect, use or disclose information from children under the age of 16. If we learn that information has been collected from a child under the age of 16, we will delete their information immediately. Contact us if you are aware that a child under the age of 16 has provided us with their personal information.

Updates to our Privacy Policy

Updates to our privacy policy may be implemented to adhere to new industry practice and regulatory requirements. By utilizing our Company after the effective date of our privacy policy means you are agreeing to our privacy policy.